If you work as a pet sitter on Petbnb, getting to know the pet and its owner is one of the most important steps for successful care. This article will show you why getting to know each other is so important, how you can make the most of it and what benefits it offers you as a sitter and your pet.
What is a Meet & Greet?
The Meet & Greet is a non-binding, first meeting between you, the pet and its owner. It offers the chance to get to know each other, discuss expectations and find out whether the chemistry is right - both between you and the pet and between you and the owner. By taking this step, you can avoid misunderstandings and create a foundation of trust that will give you confidence and clarity in your role as a sitter.
Tip: A professionally prepared introductory meeting shows owners your competence and seriousness in looking after them - this can have a positive effect on the booking rate.
Why is getting to know each other so important?
A meet & greet has many advantages for you as a sitter. You have the opportunity to experience the pet's personality, understand their needs better and clarify any open questions directly with the owner. You also avoid surprises on the first day of care - such as a dog with more energy than expected or a cat that has different preferences than described in the profile.
For the sitter: An initial meeting lays the foundation for problem-free support and helps you to plan the process optimally.
For the pet: The animal has the chance to get used to your presence and feels more comfortable with the actual care.
Advantages of a meet & greet for sitters
An introductory meeting shows owners that transparency and open communication are important to you. They can get to know you better and ask questions about your care. At the same time, you have the opportunity to talk about your experience and your approach and gain the owner's trust.
No two animals are the same: Some dogs need a lot of exercise and attention, while others are rather quiet and reserved. Cats often have their own preferences and routines. Use the Meet & Greet to find out about your pet's individual needs and preferences and prepare for them in the best possible way.
Initial contact before the pet is looked after can reduce stress for the animal and make your work as a sitter easier. The pet can get used to your presence in a calm setting and gain trust in you before the actual care begins. Getting to know the pet also gives you the opportunity to observe how it reacts to you and to make sure that you get along well.
Note: If you have a pet yourself and the animal you are looking after is often in your area, it is also helpful for the two animals to get to know each other first. This will give you a better idea of whether the two will get along.
The introductory meeting is the ideal opportunity to discuss expectations and details of the care. Ask the owner about routines, important needs and any restrictions the pet may have. This way you are optimally prepared and can avoid misunderstandings during the care. Also clarify how often the owner would like to be informed about their pet's well-being - many appreciate regular updates, for example in the form of photos or short messages.
Find out in our category Sitter Stories like Petbnb sitters Anja and Achmad use the Meet & Greet to prevent separation anxiety in dogs.
Tips for a successful introductory meeting as a sitter
- Planning in advance: Arrange the meeting well in advance and choose a suitable location together with the owner, for example at your home, at the owner's home or on neutral ground.
- Positive atmosphere: Animals sense moods very well. A calm and friendly atmosphere helps the animal to relax more quickly and accept you as a caregiver.
- Learn about the special features of the animal: Ask the owner to show you the pet's routine and favorite objects. This will help you build trust and make it easier for the pet to settle in.
- Emergency preparedness: Clarify how you should act in an emergency and who the preferred contact person is. This will give you and the owner peace of mind.
English 
Deutsch